Shipping & Delivery Policy

Last Updated: September 7, 2026

At Zyram Hair Care & Beauty, we aim to deliver your orders safely and as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days after confirmation.

For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Delivery Time

Estimated delivery time within Pakistan is generally 2–5 business days after dispatch.

Delivery times may vary depending on:

  • Customer location

  • Courier service

  • Weather conditions

  • Public holidays

  • Unexpected operational delays

  • Remote-area delivery requirements

Delivery Charges

Applicable delivery charges will be displayed at checkout or communicated to the customer before order confirmation.

Any promotional free-delivery offer will be subject to the terms of that specific promotion.

Order Tracking

Where tracking information is available, customers may receive a tracking number through SMS, WhatsApp, email, or other communication channels.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Zyram is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Failed Delivery

If a parcel cannot be delivered because the customer is unavailable, refuses the parcel, provides an incorrect address, or does not respond to the courier, additional shipping charges may apply to any subsequent delivery.

Damaged Parcel

If your parcel appears seriously damaged or tampered with upon delivery, please contact us as soon as possible with photographs/videos of the package and product.

Contact:
Phone/WhatsApp: [Your Phone Number]
Email: [Your Email]